Privacy Policy

1. Information We Collect

When you interact with us through our website, make a booking, or contact us, we may collect personal information such as:

• Your name, email address, phone number, and mailing address.
• Details about your planned events, such as dates, guest counts, and venue requirements.
• Information provided through our contact forms or customer support interactions.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

• Processing bookings, venue reservations, and accommodation requests.
• Communicating with you regarding event details, availability, and pricing.
• Sending promotional materials or updates, provided you have consented to receive them.
• Ensuring compliance with local regulations and maintaining safety at our venue.

3. Data Security & Storage

We take appropriate safety measures to secure your personal data. We restrict access to your information to authorized staff members who require it to perform event planning or hotel management services.

4. Sharing Your Information

Raghubar Palace does not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers (such as catering vendors or event coordinators) who assist us in hosting your event, under strict confidentiality agreements.

5. Contact Information

If you have questions regarding this Privacy Policy or wish to request the deletion of your personal data, please contact us at events@raghubarpalace.com.